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Our Policies

Ordering Information

To order products on this website visit our product order page.

If you have questions call 416-888-6528.

Payment Methods

Miracle Nutritional Supplements accepts Visa, MasterCard and Paypal as payment on orders. For payment with check, money order, or bank check, call (416) 888-6528 to find out where to mail your check.

Shipping Charges

Please note that the products are manufactured in Canada, and are stocked in Canada and USA. Shipping charges are calculated at the time of the order.


Domestic Shipping Charges

Unless otherwise requested, standard shipping within the Canada and United States is handled with the Canada Post Express Mail service. For faster or expedited shipping or other shipping method or carriers, please request at time of order.

 

The product is shipped within 3 business days from the time of the order.

Custom Declaration of Content and Value

The shipment will be declared as Algae / Dietary Supplement for the purpose of the custom declaration. The declared value of the product for custom purpose will be subject to each order value. It is best to keep the order under 12 bottles to minimize custom taxes and other fees.

Loss, Delayed or Retained Products

Loss in transit, or delayed or/and retained shipments by customs agencies are the responsibility of the buyer. The communication and resolution of these delays are also the responsibility of the buyer.
To protect your order against loss, it is recommended to insure your order at the time of shipment. Please request for your order to be insured and the cost will be communicated to you.

Product Returns

Note that this product return policy applies only to direct customers of Miracle Nutritional Supplements and not to its resellers.

Unopened product returned within 30 days of purchase will be refunded in full less shipping and a small handling charge. Unopened product returned within 30-90 days of purchase is subject to a 15% restocking fee.

Miracle Nutritional Supplements will not accept product returned after 90 days of purchase or refund opened product.

Please call Customer Services at 416-888-6528 to obtain a Return Authorization Number and a Return Address, or email us.

This number must be marked on the outside of the package of product being returned. Shipments back to Miracle Nutritional Supplements should be made by a traceable method i.e. Miracle Nutritional Supplements is not responsible for lost packages of product being returned to us.

 
 
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